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Frequently Asked Questions

What is your return policy?

We offer a 30-day return policy on all items. Products must be in their original condition with tags attached.

How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping times vary by location.

Why Buy Prescription Glasses from Urban Optics

Experience the perfect blend of style, quality, and expert care

Expert Eye Care

Professional optometrists with years of experience

Premium Quality Lenses

High-grade materials for crystal clear vision

Personalised Service

One-on-one consultations tailored to your needs

Warranty Protection

Comprehensive coverage for peace of mind

Fast Turnaround

Quick processing without compromising quality

Easily accessible customer support.

Let customers speak for us

from 22 reviews

Amazing product and fast delivery, highly recommend urban optics

Keval Dodhia

VERSACE 0VE4430U

03/18/2026

I had been looking for these versace ones for a while and was pleased to find them at a competitive price here. They arrived well package in a nice box with all the accessories included.
Delivery was quick and free, which was a bonus. Overall, a very positive hoping experience.

Eleanor Martinov

Urban Optics

03/06/2026

I had been looking for these versace ones for a while and was pleased to find them at a competitive price here. They arrived well package in a nice box with all the accessories included.
Delivery was quick and free, which was a bonus. Overall, a very positive hoping experience.

Dylan Davis

VERSACE 0VE1233Q

03/06/2026

Contact Us

02036337883
info@urbanoptics.co.uk
Urban Optics Big Yellow 1 Eastman Road Harrow HA1 4WL

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