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Frequently Asked Questions

We offer a 30-day return policy on all items. Products must be in their original condition with tags attached.

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.

Yes, we ship to most countries worldwide. International shipping times vary by location.

Why Buy Prescription Glasses from Urban Optics

Experience the perfect blend of style, quality, and expert care

Expert Eye Care

Expert Eye Care

Professional optometrists with years of experience
Premium Quality Lenses

Premium Quality Lenses

High-grade materials for crystal clear vision
Perfect Fit Guarantee

Perfect Fit Guarantee

Custom adjustments for maximum comfort
Personalised Service

Personalised Service

One-on-one consultations tailored to your needs
Warranty Protection

Warranty Protection

Comprehensive coverage for peace of mind
Fast Turnaround

Fast Turnaround

Quick processing without compromising quality
Designer Frames

Designer Frames

Exclusive collection of stylish eyewear
Satisfaction Guaranteed

Satisfaction Guaranteed

30-day return policy on all purchases
Trusted by Thousands

Trusted by Thousands

5-star reviews from happy customers

Easily accessible customer support.

Let customers speak for us

from 22 reviews

Amazing product and fast delivery, highly recommend urban optics

Keval Dodhia
VERSACE 0VE4430U

Great communication and service. Super fast delivery
Highly recommend

Dylan Davis
Jimmy Choo 0JC5006U

I had been looking for these versace ones for a while and was pleased to find them at a competitive price here. They arrived well package in a nice box with all the accessories included.
Delivery was quick and free, which was a bonus. Overall, a very positive hoping experience.

Dylan Davis
VERSACE 0VE1233Q

If I had to describe it I would say reliable. Found a pair I couldn't find elsewhere. They arrived with all the papers . Definitely genuine, Glad I found them.

Dylan Davis
DOLCE & GABBANA 0DG1361